At Aker Eye Center, the health and safety of our patients and team members continues to be our top priority as we respond to the evolving COVID-19 (Coronavirus) outbreak.
We are following CDC guidelines and have closed our office to routine care starting March 24, 2020.
We will be available between 9:00AM and 5:00PM by phone for Telemedicine visits for urgent eye concerns. If required, an in-office visit will be scheduled on an appointment-only basis.
If you are not in need of emergency eye care services, we ask you delay your routine visit until after the beginning of May.
If you are currently scheduled for an April appointment, we will be calling you to reschedule.
What if I have a Routine Eye Exam?: If you are scheduled for a routine eye examination appointment for between today and the end of April, we will call to reschedule your appointment.
What if I need to replace my glasses, I am unable to function? Please contact us and will help you with your eyewear needs.
I’m nearly out of contact lenses. What do I do? Please contact us and we may be able to extend your prescription during this time, and/or place an order for your contact lenses and have them shipped to your house.
What if I need a refill on the medication prescribed to me by the practice?
Please contact us. We can transmit a refill for your prescription directly to your pharmacy so that you have the medication that you need.
What if I have an emergency eye issue that cannot wait? If you have an issue that cannot wait for an office visit, contact us and we will schedule a FaceTime, Skype or Telephone appointment with one of our doctors. Medicare has relaxed regulations for this type of care during the pandemic. Other insurers may follow suit and allow for reimbursement of virtual care costs. The consultation must be initiated at your request.
What about an eye emergency after business hours? If you have an eye emergency, we are, as always, available to help you at any time. Call and wait for instructions at the end of the message.